FAQ's ❓
💬 Where can I find a full break down of the balls nutrition, calories & allergens?
Click HERE to view our nutritional information PDF - It has everything you need to know! If you have any issues accessing the PDF, please email hello.thenourishmentproject@gmail.com and we will send it through manually.
💬 What is the shelf life of your protein balls?
Our protein balls will refrigerate for 3-4 weeks, and may be frozen for up to 4 months. We recommend storing them in the fridge or freezer for optimal freshness and taste, especially for our raspberry balls containing perishable fruit.
Note: If you choose to store your balls in the pantry, please note that the duration will vary depending on the storage conditions (such as temperature and humidity). It's important to store them in an airtight container to maintain freshness and prevent them from drying out or spoiling quickly. We do recommend storing them in the fridge or freezer for this reason.
💬 How should I store my protein balls?
We recommend storing our protein balls in the fridge or freezer for optimal taste. They can be enjoyed straight from the fridge or freezer for a refreshing taste. If you're enjoying them from the freezer, wait 3-5 minutes after you've taken them out, before eating.
💬 What allergens are present in your protein balls?
All allergen and nutrition information is listed under each individual protein ball. While some flavours are gluten-free, please note they may be coated in desiccated coconut which could contain traces of gluten. Our products are not suitable for those with celiac disease or extreme gluten intolerances.
💬 Do you offer options for different dietary requirements?
Yes, we offer Gluten-Free and Nut-Free options to suit various dietary preferences. You can find detailed nutritional and dietary information for each flavour in the product description online. For specific questions or dietary requirements, please contact us at hello.thenourishmentproject@gmail.com.
💬 Do the protein balls ship well?
Yes! Tried and tested with over 100 happy customers, our protein balls have been enjoyed Australia-wide and we have never had any issues or complaints regarding delivery or quality/freshness/taste, etc.
💬 Do you offer wholesale orders?
Yes! For wholesale inquiries, please email us at hello.thenourishmentproject@gmail.com to receive a copy of our wholesale order form.
💬 Do you provide bulk orders for events/functions?
Yes! We accommodate bulk orders for events and functions. Please email us at hello.thenourishmentproject@gmail.com to request a copy of our wholesale order form.
📮 Shipping - When can I expect my order?
Have another question? Get in touch via email at hello.thenourishmentproject@gmail.com 🧡